Your Mobile Marketing Solution

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THE
SOLUTION
BENEFITS TIPS HOW TO BUILD
YOUR MOBILE
DATABASE
DIGITAL
LOYALTY
KIOSK
UNDERSTANDING
TEXT
REMINDERS
VARIOUS
SOLUTIONS
DEALERSHIPS;
A CASE STUDY
PACKAGES
&
PRICING

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OFFER first time clientele promotional discounts.

ALERT current customers of new sales and keep business coming back.

INCREASE brand awareness with seasonal coupons and holiday reminders.

SHOW your customers that you appreciate their loyalty.

INSTANTLY gain customer feedback and implement surveys that offer rewards.

CREATE customer excitement for your brand.

REWARD your most loyal customers with special exclusive offers.

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Retailers

Restaurants, Bars & Nightclubs

Colleges & Universities

Hotels & Concierges

Salons & Spas

Media Agencies, Television & Radio

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Text Alerts & Notifications

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Mobile Coupons

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Sales Reminders

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Text to Win

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Customer Surveys

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Polling & Voting

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Immediacy

Mobile Campaigns are easy to create and message delivery to recipients can be done in a matter of seconds.

High Reach

The number of mobile phone subscribers is growing at a phenomenal rate. More than 70% of the population carries their phone with them at all times.

High Response

Research shows that mobile marketing receives a response rate of 20-70% depending on the campaign and audience. Traditional direct mailing for instance receives a 1% response rate.

Cost Effective

The cost for mobile marketing is very affordable. The amount of money saved includes that which you would pay for printing, mailing, office staff, etc.

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Mobility

Customers will receive your message anytime, anywhere.

Engaging

The interactive nature of mobile marketing makes it one of the most engaging mediums available. A great example is American Idol and their use of mobile marketing to engage fans with voting.

Powerful Database

People are given the option to opt-in to a mobile marketing campaign. By opting-in these potential customers are not only showing interest in your current promotion, you now have a database of potential customers for future promotions.

Cutting Edge

Customers appreciate companies that are innovative and offer something new and different. It is a great way to separate your company from the competition.

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Choose a Simple Keyword
Since customers have to remember both a short code and a keyword, keep it short and simple. GIVE IT A TRY: Text MDMDEMO to 55678 to see how it works.

Think About Your Offer
Your customers need a reason to opt-in to a campaign. Make them an offer they can’t refuse.

Integrate Your Mobile Marketing Program
Promote your mobile campaigns using any of your existing promotional channels such as print advertising, radio & television, website, merchandise material, menus, your shop window, receipts/invoices. Online networking websites such as Twitter and Facebook are good sources for integration of your mobile marketing.

Consistency Is Key
Include your keyword and short code in everything that you do. The more your advertise the more responses you will receive. Try different keywords for different advertising mediums so you know which are the most successful.

Keep the Message Simple
You have a short amount of time to capture your audience, so make sure you keep it simple and to the point. If you are advertising on radio or TV, make sure to repeat the keyword and short code at least five times. In print, use a bigger font and color that attracts the eye.

The SRT Principal
To make sure that your message is effective it must be Simple, Relevant and Timely. Make sure that all three factors are included in each message that is sent.

Develop a Relationship With Your Customers
Collect customer names and send out birthday notifications and special announcements. Focus on a long-term communication strategy, and your customers will remain loyal for the long-term.

The Power of Text Message Forwarding
Always think about the call to action that involves spreading the message. If you want more people to answer your call to action, give them a reason to forward to a friend.

Create Employee Contests
Reward your employees based on the amount of opt-in customers each employee generates in any given period of time with bonuses and gift certificates.
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Build A Powerful Contact List and Increase Sales With Mobile Marketing
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How Can I Promote My Mobile Campaign To My Customers?

  • Use promotional specials that ask customers in-store or online to sign up to your mobile services and receive the discounts you offer. Instant savings are always more effective for promotional specials.
  • Offer a VIP Service through text message alerts with exclusive news and specials
  • Ensure your website has a mobile sign-up box, or an option to be added as a mobile VIP
  • Use you packaging, paper receipts, billboards and posters to let your customers know that you have gone mobile. Ask them to text in your promo for a discount, prize or to support a particular campaign
  • Create “text-to-win contest” whereby customers can text to win things. People love the opportunity to win free stuff.

With the opt-in permission given by your customer, you can now begin to collect names and phone numbers to start building your database of potential customers. Use this database for any future sales, discounts, news and other info that you may want to relay to your customers.

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How Do Customers Opt-In To My Mobile Campaign?

All your customers have to do is text the opt-in KEYWORD which you choose to shortcode 55678 and they will automatically be opted in. For example, if the keyword is “WIN”, then your customer will text “WIN” to 55678. After sending this message they will receive any automatic reply which you create. This reply will also give each customer the ability to opt-out by texting STOP.
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A Digital Kiosk Solution That Rewards Customers and Drives Revenue
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The Loyalty Kiosk is an easy-to-use digital kiosk display which provides your customers with a user friendly, engaging way to join a mobile club, check-in to a loyalty program, download your app, and/or redeem a coupon.

  • Easy set up
  • A stand alone display
  • Customers can easily check-in to a loyalty program by inputting their mobile number
  • Build databases
  • And much more!

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  • Free unlimited opt-ins, check-ins, and coupon redemptions
  • Ability to send text message specials and promotions to customers
  • Deliver a link to a mobile website or custom app download
  • Send Facebook LIKE requests directly from the kiosk
  • Send digital loyalty coupon offers that can be easily tracked
  • Access additional marketing software and features
  • Complete management and reporting

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REDUCE No-Shows, INCREASE Revenue, ENHANCE Customer Service
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The Text Reminder System (iTRS) is a two-way text messaging workstation designed to help your customer service representatives communicate easily and effectively with your customers.

One thing to keep in mind is that today text messaging is increasingly used by people of ALL ages to help them communicate. As a business owner you can help build a good relationship with your customers by making communication within your office staff easier & faster!
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BENEFITS

  • SEND patient appointment reminders
  • RECEIVE appointment confirmations and reschedule requests
  • COMMUNICATE directly with mobile phones from your computer
  • IMPORT your existing database of patients directly into the iTRS System
  • MAINTAIN complete message templates and use them over and over
  • PROVIDE your patients and staff a convenience that they will appreciate
  • SECURE web-based application

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A Few Industries that Utilize the Text Reminder System

  • Doctors, Dentists & Healthcare Professionals
  • Automobile Dealers & Service Departments
  • Hotels & Concierges
  • Reservation Services
  • Day Spas & Hair Salons

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So basically you have CUTTING EDGE, MOBILE SOLUTIONS made easy!
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Mobile Campaign Management

  • Easy to use mobile Campaign Composer
  • Send targeted message blasts
  • Create scheduled & time-delayed messages
  • Develop multi-layered interactive campaigns
  • Personalize messages with custom contact data
  • Social Networking integration for message blasts
  • Collect valuable information using Data Capture
  • Integrate an RSS Feed directly into a message
  • Robust content delivery platform
  • Voting / Polling / Trivia / Surveys / Alerts / Mobile Coupons
  • Real-time Text to Screen Wizard
  • Custom mobile webpage builder
  • Automated Text to Win Contests & Sweepstakes
  • Emergency Notifications with mobile broadcast
  • Email & Text Message notifications

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Data Management / CRM

  • Create and manage target lists
  • Customize database settings
  • Modify view options
  • Custom web opt-in forms
  • Automated opt-out process

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Reporting / Analytics

  • Real-time message delivery stats
  • Detailed delivery status reports
  • Comprehensive messaging logs
  • Premium SMS reporting
  • Historical campaign reporting
  • Custom reporting services

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Account Management

  • Apply user restrictions & access levels
  • Create multiple users & sub-users
  • Customize menu navigation

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A Look Into The Success For The Automotive & Personal Transportation Industries
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The dealership solution is a suite of mobile marketing & text messaging solutions for dealerships of all types and sizes. Automotive, Motorcycle, and Water Craft dealers leverage these tools to achieve maximum ROI on their overall marketing spend and service drive initiatives.
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The Dealership Solution Includes

  • Automated inventory processing & synchronization
  • Text for info campaign for each vehicle Stock ID
  • Custom mobile website with new & used inventory
  • Automated CRM update & email notification with new leads
  • Mobile marketing platform for building campaigns
  • Text Reminder System for service drive alerts & reminders
  • Customer database upload and mobile number validation
  • Ongoing training and campaign assistance
  • Integration with CARFAX reports

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Other Benefits

  • Get instant notifications when prospective car buyers inquire about specific vehicles.
  • Reduce staff time by using text messaging systems for appointment reminders, service drive communications and follow-ups.

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